The maintenance and technical support services are available for customers who purchased licences for the provided systems and have an annual subscription of maintenance and technical support services.
The annual maintenance is composed by Software Maintenance Services and Technical Support Services. The two components cannot be purchased separately.
Software maintenance consist of updates with new software versions that bring functional improvements and legislational updates.
The technical support subscription, depending on the type of purchased subscription, includes a number of support requests, access to documentation and specific information regarding the resolved requests.
More information about the maintenance and technical support services, for BIT Software's each provided system, can be found at the corresponding websites: www.socrateplus.ro and www.socrateopen.ro
In order to buy technical support and maintenance services please access Webstore BIT Software.